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Out-of-state miles are not subject to the road usage charge but are subject to fuel tax.

If you use a telematics device, it will automatically recognize when the vehicle leaves the state and you will not be charged for those miles.

For those using OEM built-in telematics (non-GPS), we are unable to determine when to withhold fuel tax credits. To request a refund for out-of-state mileage charges, you'll need to submit a refund request. The reimbursed amount will exclude the gas tax paid for driving outside the state of Oregon.

Help preserve and maintain Oregon's roads. Here are the perks:

• Only pay for the miles you drive (2 cents per mile).
• Participants with fuel-powered vehicles receive automatic fuel tax credits (40 cents per gallon).
• Electric or 40+ miles-per-gallon rating vehicle owners receive reduced vehicle registration fees. Check savings you can expect from joining OReGO.
• OReGO participants are able to pay registration fees monthly, in smaller payments, instead paying in a lump sum up front.

The purpose of the OReGO program, initiated by the Oregon Department of Transportation (ODOT), is to provide a sustainable and equitable funding solution for the state's transportation infrastructure.

The OReGO program offers a contemporary, technology-driven solution that combats climate change while ensuring a fair assessment of drivers for their road usage. By aligning road usage fees with actual road usage, OReGO aims to create a more balanced and sustainable funding model that can adapt to future changes in vehicle technology and driving habits, ensuring Oregon's roads remain safe, efficient, and well-maintained for all users.

Learn more on myorego.org

To participate in the OReGO program, your vehicle must meet the following criteria:

• It must be registered with the Oregon Department of Motor Vehicles.
• It should be compatible with mileage reporting.
• It must be electric or have a 40 miles-per-gallon or better rating from the Environmental Protection Agency (EPA).
• It should be classified as light-duty passenger

Purchasing a new or used vehicle at a dealership:

1. Enroll in the OReGO program prior to completing your DMV paperwork and fee submission. We will then send you an enrollment confirmation email.
2. Provide this email to the dealer and they can then apply the reduced fees and submit the DMV paperwork.

Please note: if you enroll in OReGO after the dealer transaction is submitted, DMV will not issue a refund on fees paid.

Submitting a change of ownership for a private party transaction:

1. Enroll in the OReGO program prior to completing your DMV paperwork and fee submission. We will then send you an enrollment confirmation email.
2. Present a printed copy of this email at the DMV office or by mail.

Enrolling after DMV registration renewal reminder:

1. Enroll in the OReGO program. We will then send you an enrollment confirmation email.
2. Present a printed copy of this email at the DMV office.

For online registration renewal, reach out to DMV Customer Service at (503) 945-5000 to receive an updated renewal reminder with the updated reduced fees and a new access code.

Currently, the DMV will not issue a refund on registration fees that have already been paid. Nevertheless, you still have the option to enroll in the OReGO program at any time and benefit from the DMV registration fee waiver during your next renewal period. Just present the DMV representative with the initial confirmation email you will receive during your next renewal period.

No, the DMV registration fee discount is only available to active participants in the OReGO program. If you choose to leave the program before completing your registration cycle, you will be required to pay the full registration fee, regardless of when you withdraw. Please note that the DMV does not prorate fees, so the full amount will be due upon your exit from the OReGO program.

We will determine the amount of fuel your vehicle consumes and automatically subtract your fuel tax up to a zero-dollar balance. Therefore, you pay 2 cents for each mile you drive, excluding the total fuel tax paid. You can view the calculations on the NextMove platform.

Oregonians with fuel-powered vehicles pay an automatic 40 cents per gallon fuel tax. OReGO participants receive a credit for the fuel tax they pay!

Fuel consumption is reported either by your in-car device or computed automatically based on your vehicle’s EPA gas mileage rating.

As a result, you are charged 2 cents for each mile you drive, excluding the total fuel tax paid, until reaching a zero-dollar balance.

No. OReGO participants receive a credit for the fuel tax they pay! NextMove automatically refunds your fuel tax. We calculate the amount of fuel your vehicle consumes. You only pay for the miles you drive, minus the total fuel tax paid.

Please follow these steps on the NextMove platform:

1. Select "Account"
2. Click on "Close account"
3. Complete the provided form.
4. Click "Submit."

Once your account is closed, you will no longer participate in the OReGO program and you will no longer have access to your account.

To sign up for the OReGO program, click here and follow the steps.

You will get an email once you complete your vehicle enrollment application confirming your submission. This email will not indicate approval or rejection. You will receive a separate email regarding your approval status later on.

We unsdestand these things happen. Please let us know by contacting our customer support at support@nextmovebycintra.com or give us a call at +1 (888) 320-4337, Monday to Friday, 8:00 AM to 5:00 PM PT, available in English and Spanish.

• 1.- Log in to your NextMove account.
• 2.- Select the vehicle you wish to remove from your list.
• 3.- Scroll down and click on "Remove Vehicle."
• 4.- Fill out the "Vehicle Removal" form and submit.

You VIN can usually be found in various locations, most commonly:

• Near the bottom of the windshield on the driver’s side
• On the driver's side door jam
• On your insurance card
• Your owner’s manual

The telematics device will be shipped upon successful enrollment of your vehicle in the program, typically within 8 to 10 days. An email confirmation will be sent to you once the device has been shipped.

The telematics device will be shipped to the address you provide during the registration process.

If you happen to lose your telematics device, you will be responsible for covering the cost of it. Do not worry, though. Simply notify our customer support team, and we will promptly send you a new one.

If you notice that the device has not been recording your mileage, please reach out to our customer support team for assistance. They can be reach by email at support@nextmovebycintra.com or give us a call at +1 (888) 320-4337, Monday-Friday, 8:00 AM to 5:00 PM EST (available in English and Spanish).

The telematics plug-in device gathers GPS location, distance traveled, and fuel consumption data (if available) from your vehicle through the OBDII port and transmits it via a cellular connection embedded in the device.

To set up the telematic device, please follow these installation instructions.

OEM connected vehicle telematics is a non-GPS option that automates mileage reporting through your vehicle manufacturer's connected services.

There is no need for hardware or installation. It simply involves granting access or setting up a connected service account with your vehicle's manufacturer. Once you link NextMove with your vehicle's manufacturer, the process of mileage reporting becomes automated.For further information, please refer to your manufacturer's website.

If you disagree with the mileage being reported, please let us know by contacting our customer support team at support@nextmovebycintra.com or give us a call at +1 (888) 320-4337, Monday-Friday, 8:00 AM to 5:00 PM EST (available in English and Spanish).

Presently, there are two available options for you to choose from:

1. Telematics plug-in device: This mileage reporting option collects information from your vehicle through the OBDII port and transmits data via a cellular connection embedded in the device. The device gathers GPS location, distance traveled, and fuel consumption data (if available).
2. OEM connected vehicle telematics: It is a non-GPS option that automates mileage reporting through your vehicle manufacturer's connected services. There is no need for hardware or installation. It simply involves granting access or setting up a connected service account with your vehicle's manufacturer.
3. Manual reporting via odometer photo capture: This option allows you to submit your quarterly miles driven by capturing your odometer reading with a photo.

Feel free to choose the reporting option that best suits your needs.

Dimensions:

• - Length: 58 mm (2.28 inches)
• - Width: 45 mm (1.77 inches)
• - Height: 23 mm (0.91 inches)

Weight:

• - 57 grams (approximately 2 ounces)

Interfaces

• - OBD-II port connection (standard vehicle diagnostic port)

Participants will receive a reminder and a link every three months to submit their odometer reading. You will need an internet-connected device with a camera. Click the link provided by NextMove, enter your odometer reading, and submit two photos: one of the vehicle's dashboard and a close-up of the odometer. The information will be reviewed and verified for accuracy. Once approved, it will be used to determine the vehicle's miles driven for the period.

• The dashboard with the odometer display and steering wheel.
• Clear and free from glare, obstruction, or blur.
• Captured within the camera frame guide provided.

• The vehicle's odometer display with the total odometer value (NOT the trip odometer).
• Clear and free from glare, obstruction, or blur.
• Captured within the camera frame guide provided.

• Confirm the vehicle's information shown through your unique link is correct.
• Ensure the typed odometer value matches the value in the photo.
• Make sure the photos are clear and free from glare, obstruction, or blur.
• Follow the guidelines for taking the required photos.

Odometer reading photos must be submitted via direct photo capture through the unique link provided. Photo uploads are not allowed for security reasons.

Your submission may fail due to:

• Mismatched odometer value typed in and the value in the photos.
• The photo submitted is of a different vehicle than the one linked.
• Poor photo quality or obstruction.
• Potential fraudulent photo detected.

If the entered odometer value doesn't match the value in the photo, your submission will be rejected. Ensure you input the correct odometer value that matches the photo.

If the odometer value includes decimals, always round DOWN to the nearest unit. For example, if your odometer value shows 52002.79, enter 52002

OReGO program participants must report their initial odometer reading at the start of their participation. After that, participants will receive a request to report their odometer reading every three months.

Use the unit shown on your dashboard. Do NOT convert the value. Enter the odometer reading as it appears, rounding down if there is a decimal.

No. The links provided are unique for each vehicle and each submission period. You cannot use the same link for multiple vehicles. Links expire at the end of the reporting quarter, and a new link will be provided for the next quarter.

Participants who miss multiple odometer reading submissions will be subject to unenrollemnt from the program.

For additional information and assistance, you may contact us at support@nextmovebycintra.com or call +1-888-320-4337, Monday through Friday, 8AM - 5PM PT.

You will be charged monthly during the first week of the month.

To view your invoices, please follow these steps on the NextMove platform:

1. Log into your account
2. Navigate to the "Wallet" section in the left menu bar
3. Once there, you will see two tabs at the top of the screen.
4. Click on "Invoices" to access and review your invoices.

The only payment method we accept is via credit card.

Yes. Your payments will be automatically charged to the credit card you provide during registration.

Recognizing malicious activity is crucial to protecting yourself from potential threats. Here are some signs to watch out for:

• Unsolicited Requests: Be cautious of unsolicited emails, messages, or phone calls asking for personal information, passwords, or payment details. NextMove by Cintra will never reach out to ask you to provide personal information through these channels.
• Requests for Payment or Personal Information: Be wary of requests for payment via untraceable methods like gift cards, wire transfers, or cryptocurrency. NextMove only offers secure payment options. We will never ask for passwords, credit card information, or direct payment through links, nor will we use threatening language to solicit information.
• Unsolicited Remote Access: Do not grant remote access to your computer or devices to unsolicited callers claiming to be tech support or from a reputable company. If you need customer support, always initiate contact through our website, by emailing support@nextmovebycintra.com, or give us a call at +1 (888) 320-4337, Monday-Friday, 8:00 AM to 5:00 PM EST (available in English and Spanish).
• Too Good to Be True Offers: If an offer seems too good to be true, it likely is. Exercise caution with promises of easy money, prizes, or unrealistic discounts.

Stay Vigilant! Always be on guard and trust your instincts. If something seems suspicious or out of the ordinary, it’s best to verify the source before taking any action. By staying vigilant and informed, you can protect yourself from malicious activities and potential threats.

NextMove is committed to protecting the security and privacy of your personal information through a combination of robust security measures, stringent privacy policies, and industry best practices. Here's how we ensure the security and privacy of your data:

• All personal information you provide to NextMove is encrypted both in transit and at rest using advanced encryption standards.
• NextMove employs multi-factor authentication (MFA) and stringent access controls to restrict access to your personal information.
• We conduct regular security audits, continuously monitor for threats, and apply security patches and updates promptly to ensure our systems remain secure.
• NextMove complies with all applicable data protection and privacy regulations, including the General Data Protection Regulation (GDPR).
• We are committed to transparency in our data handling practices. Our privacy policy clearly outlines what information we collect, how we use it, and your rights regarding your personal data.
• All NextMove employees undergo regular training on data protection and privacy best practices.
• In the unlikely event of a data breach, NextMove has a comprehensive incident response plan in place. This plan includes prompt notification to affected individuals, cooperation with regulatory authorities, and measures to mitigate any potential harm caused by the breach.

By implementing these robust security and privacy measures, NextMove by Cintra ensures that your personal information is well-protected, giving you peace of mind while using our services.

If you receive suspicious communication, please contact the appropriate authorities and inform us at support@nextmovebycintra.com or give us a call at +1 (888) 320-4337, Monday-Friday, 8:00 AM to 5:00 PM EST (available in English and Spanish).